Epsom Specialist Cars Ltd
- 07794 741002
- 85 HOOK ROAD, Epsom, Surrey, KT19 8TP
Customer reviews of Epsom Specialist Cars Ltd
At Epsom Specialist Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Epsom Specialist Cars Ltd
Based on 68 customer reviews
Warning to potential buyers
By Rav N on 18 February 2019 | Purchase not verified
Marc G sold me a car without disclosing a potentially dangerous fault with its brakes, refused to pay for the repair and when contacted about it, sent me abusive text mesaages. He knew that I was purchasing the car for my wife and kids but his greed consumed him and he chose not to do the decent thing. I write this review as a warning to his potential customers.
By Michael B on 09 September 2018 | Purchase not verified
I found my experience with Epsom Specialist Cars excellent. Integrity and the ability to go the extra mile for their customers is what makes them exactly the kind of trader you want to work with. Thank you!
1st class !!! lovely guy , no pressure to buy
By Paul P on 15 July 2018 | Purchase not verified
Totally hassle free, I made the call out of hours and within a hour of leaving a message James called me back and agreed for me to view the car early even though it was a Sunday, total hassle free, would recommend
Good experience buying an X3
By Mike M on 15 May 2018 | Purchase not verified
I found the experience straightforward and pleasant. Very helpful over the financing transaction. Yes, I know it’s in his interest to help do this but I wasn’t particularly organised, it took time and he delayed a family appointment to get it done. May not be a huge operation but I think he provides a good service.
By Cliff M on 11 May 2018 | Purchase not verified
Well what can I say bought BMW X3 in march 2018 and was given the I have done this and that on the car and it has had a service also I will underwrite 3 months warranty. ....Really I rang your mobile phone on a few occasions and straight to voice mail not a reply back to a oil leak that was present and you do have my number. Warranty says which you went to pains to point out covered engine and gearbox, well oil leak is a common problem on the x3 as you said you had rectified on said vehicle. Disappointed yes because I thought m was genuine sorry to say that cannot recommend this company at all.I have fixed the problem marc and changed a leaking water hose too at a cost of £300.needless to say the warranty means nothing .Beware people don't be fooled by false promises
One word - Effortless!
By Kevin S on 01 July 2017 | Purchase not verified
Bought a Honda Civic from Marc today. The whole process could not have been simpler. Excellent communications before and after sale and the transaction itself was effortless. The inclusive 3 month warranty is a nice touch too and the car was purchased for a very competitive price against the rest of the market, after weeks of searching! As for Marc himself, you really come away knowing that he cares passionately about his business and he was an absolute star on the day. Patient, humorous, informative, honest and helpful. Exactly what you want when spending your hard earned cash on a car. Marc, I wish you all the best with growing your business. Your hard work and personality will reap benefits, you are a credit to the industry, pleasure doing business with you today.
By Nadine C on 01 July 2017 | Purchase not verified
I bought a car from this dealer to find out 2 months down the line that in fact there was no 3 month warranty. Please check it exists before you part with your hard earned cash. I only realised this when the car presented issues that would fall under the warranty I was led to believe I had. Paperwork was given to me yet, the company had no knowledge of my car or the dealer.
By Wendy E on 14 May 2017 | Purchase not verified
Totally disgusting we went from Essex to there yard ,we rang before we left and got told to come up to view we rang them when we got there to be told they had sold the car 10 mins previous ,I was not happy the specialist dealership needs to take a course in customer care it cost me a fortune in petrol also a waste of my time all I can say is I would not use these if they where the last dealers on earth thanks Wendy extance totally dissatisfied